He looks for you at 8 am, he chooses in four seconds
Sunday morning, your customer types a shop open near me. Three listings. The opening hours, a photo, the latest review: decided. Yours is the only one telling the truth.
Sunday, 8.04 am: Camille doesn't know you yet
Sourdough baked on site every morning, all-butter pastries. Open Sunday mornings.
Opening hours confirmed this week
The best bread in the neighbourhood, and always a smile!
Thank you Julie, see you next Sunday!
One tap on Directions, and she's on her way
A complete, up-to-date listing,
and it's your door she walks through.
He'll never tell you
of French people have a smartphone in hand when they look for you
That's the screen your listing is judged on.
read online reviews before deciding
want reviews less than three months old to believe them
of those who read reviews also read the owner's response
He makes the trip on a Sunday and finds the door closed: your opening hours dated from last summer. He sees no photo. He reads a sour review from three years ago, and nobody ever replied to it. He looks for a price, he can't find one. He types your name and lands on the address you left two years ago.
You decide, step by step, what you hand over
Here's what Camille sees on your listing, step by step. For each one, say whether it's up to date or left as it is, then run the simulation to see what Camille experiences.
She searches, without knowing you
She types a shop open near me, one Sunday at 8.04 am. She doesn't know you yet.
She compares in four seconds
The rating, the photos, the open or closed badge. Four pieces of information, four seconds, she rules out.
She reads the latest review
She opens the top review, looks at its date, then looks for your response underneath.
She comes, she calls, she orders
Two taps, Call or Directions. She fills in nothing, she signs up nowhere.
Whatever your volume
Book an assessmentFrom €250 excl. VAT set-up fee, one time only
Indicative estimate, not a firm price: the exact rate is agreed with you at the assessment.
Does this module speak to you? See what it does with your figures.
Two listings side by side, and what he does with each
Camille is looking for a shop that's open. She doesn't know you. She has two listings in front of her and four seconds for each.
Yet you've been behind the counter since 6 am.
She doesn't know whether she's walking into a shop or a warehouse.
Four acid lines, no response underneath.
She goes back and opens the next one.
15 August and Whit Monday are correct too.
The bread, the window, the frontage she'll recognise.
And your two-line response right underneath.
She walks through your door six minutes later.
Four seconds that decide whether she stops at your shop
These are the only three things a customer checks before making the trip. When one is missing, they don't call you to ask: they move on to the next listing.
Open or closed, and at what time
Holidays and bank holidays included.
When they're wrong, he makes the trip for nothing once, and never comes back.
The frontage, then the window
The frontage to recognise you in the street, the window to know what awaits him.
When there are none, he thinks the shop is abandoned and walks on by.
Its date matters as much as its rating
And your response reads right underneath.
A latest review three years old makes a shop look closed, a harsh review with no response makes an owner look absent.
What we won't promise. A negative review can't be deleted, it gets a response. Google takes a few days to catch up. A fine listing brings people to the door, no further.
views of your listing a week, counted by Google
shy away from a review three months old
more customers a week, one person in ten won back
Baromètre du numérique 2026, CREDOC, Arcep, Arcom, CGE, ANCT, 4 145 personnes, juin 2025. IFOP pour Guest Suite : janvier 2026, 1 003 Français de 18 ans et plus ; août 2021, 1 005 Français.
What your up-to-date listing brings you
Google, 100 views a week. 58 in 100 shy away from a three-month-old review. One in ten won back makes 6 customers a week.